Frequently Asked Questions
Are you kosher?
Yes, we are certified by the International Kosher Council.
Who do we contact for press inquiries?
Please send your inquiry to info@cityrootsnyc.com
Do you deliver?
Yes! We deliver to parts of Manhattan. Click “Order Now” and input your address to see if we deliver to you. We have a minimum of $20 for delivery before tax and tip.
If you would like to know the status of your order, please check the email receipt that you receive from us. The location information is listed in the email. We’d suggest contacting the location directly to find out more information.
For any order issues, please email us at info@colettanyc.com. A member of our team will get back to you within 36 hours to resolve your issue. For immediate assistance, please call our restaurants directly.
What are your hours?
Monday-Thursday 4:30pm – 10:30pm
Friday 4:30pm – 11:30pm
Saturday 11:30am – 11:30pm
Sunday 11:30am – 10:30pm
I have a food allergy. Can you accommodate me?
Please be advised that our food may contain wheat, soy, seeds, sesame, and nuts. While we’re able to accommodate some dietary restrictions, there may be a chance of cross-contamination.
I’d like to share feedback about a recent experience at Coletta. How can I do that?
For any feedback about your experience, please email us at info@colettanyc.com. A member of our team will get back to you within 36 hours. For immediate assistance, please call our restaurant directly.
What catering services do you offer?
We have three options for catering:
- Drop-off – Healthy ready-to-serve platters that are perfect for office lunches, meetings, or casual events.
- Full-service – Hors d’oeuvres, seated meals, and chef-manned buffets for upscale events. We also offer event staffing, bar services, rental coordination, and more.
- Private events – Book one of our restaurant locations for your next celebration. Custom event menus available.
Click here to learn more, or email us at catering@cityrootsnyc.com.
We deliver throughout NYC for a standard fee of 12% of your order subtotal ($35 minimum fee). For deliveries outside of NYC, inquire for availability and additional fees.
For full-service event catering, we are available to travel.
We request that orders are submitted 36 hours in advance. Orders for the weekend dates must be finalized by 3:00pm on Friday.
For last minute orders, call us at (718) 606-2179 or email catering@cityrootsnyc.com. We’ll do our best to accommodate your request, but please note that our catering office is closed on the weekends.
